FAQS Trading on RHB TradeSmart
The Pre-Open phase is a 30-minute session before regular trading starts at 0900 hrs. It comprises the Pre-Open and the Non-Cancel periods.
During the Pre-Open period (0830 - 0859 hrs), buy and sell orders can be entered, amended or withdrawn. However, they will not be matched and executed during this period.
The Non-Cancel period (0859 and 0900 hrs) does not allow input, amendment and withdrawal of orders. Orders are matched and executed at a single computed price, which will be the same as or better than the price at which the orders are entered. This computed price shall be the opening price for the day. Unmatched orders will be queued for regular trading.
During the Pre-Close phase (1645 - 1649 hrs), orders are still accepted and automatically updated in the order book, but no trades are executed. A theoretical Closing Price (TCP) based on orders entered, is dynamically calculated.
Yes you can by selecting a list of favorite stocks. For more information on how to do this, visit our TradeSmart User Guide.
All trades will be executed during normal Bursa Malaysia trading hours. In the morning session, the trading hours are from 9.00a.m. to 12.30p.m. (Malaysian time). For the afternoon session, trading is from 2.30p.m. to 5.00p.m. (Malaysian time).
You can go to Order Status to check your trade status. A contract note will then be sent to you via your email or normal mail depending on your preferred mode, the following trading day.
You can place trading orders at anytime of the day. Orders placed after 5.00p.m. (Malaysian time) will be queued for execution on the following trading day.
After your orders have been submitted, you can proceed to Order Status to check the orders are on queue, done or rejected. RHB TradeSmart keeps track of the status of all your orders online whether they are accepted, executed, cancelled, confirmed or matched.
TradeSmart accepts order amendment or cancellation before Bursa Malaysia matches the order.
Short selling is illegal and not permitted under Bursa Malaysia rules. You must have shares in your CDS account before selling.
Online trading does not facilitate Direct Business.
Trading of odd lot is not available over the Internet. To trade in odd lots, you can call up your Remisier / Dealer’s Representative to execute an odd lot order.
Yes. The trading limit varies between different individuals. This is in accordance with the credit assessment done based on your information provided. You may check your trading limit with your respective remisier / dealer. RHB Investment Bank Berhad will grant a trading limit that is equivalent to two times your cash deposit or one time your shares value deposited minus approximate brokerage cost and fees, but this is subject to change.
You can request for an increase in your trading limit by calling your Dealer’s Representative. They will require you to provide them with a copy of the relevant documents for assessment.
Contra gains or losses will be added to or deducted from your initial deposits. The addition or deduction will take place on T+3 calendar days. For more information on contra-gains and losses, please read the FAQ on Charges, Fees and Settlement.
You need to submit a request or contact your Dealer’s Representative. We will then process your request and make payment to you as per your preferred payment mode.