FAQS Making Payments
i. Post / Deliver Cash or Cheque
You may post your cheque or deliver cash/cheque to your Dealer/Remisier or to our RHB Investment Bank Berhad Branches. Click HERE for the list of our branches.
ii. Direct Bank-in
You can make a direct payment into RHB Investment Bank Berhad’s account as below. All payments must be made payable to RHB Investment Bank Berhad. Kindly indicate your client code, contact number, contract number and the Bank Code on your deposit slip and fax it to your Dealer / Remisier. Do contact your Dealer / Remisier to inform him/her of the payment details.
Internet Banking (FPX)
It is a facility that allows RHB TradeSmart clients to transfer funds from their bank accounts to their Trading Account over the internet, saving them valuable time and resources.
No, the facility is only available to RHB TradeSmart online clients. Offline clients are not eligible for the service.
There are two ways to carry out the funds transfer:
A) Via RHB TradeSmart web:
Login with your RHB TradeSmart ID and password at www.rhbtradesmart.com
Mouse over ’Portfolio’ tab > Click on ’Internet Banking (FPX)’
Follow the instructions on the page
B) Via RHB TradeSmart Desktop App:
Login with your RHB TradeSmart ID and password
Mouse over ’CMS’ tab
Click on ’Outstanding Transactions’
Click on ’Internet Banking (FPX)’
Upon successful completion of the transaction, you are required to call your Dealer/Remisier for contract settlement.
Funds successfully transferred will only appear in your Trust Account after 5p.m. on the same day that you carried out the transfer. You can also check on the status of your online transaction by clicking on the Internet Banking (FPX) History button.
It’s only available Mondays to Fridays (except Public Holidays), from 7a.m. to 5p.m.
The facility is available if you have online facilities with major banks in Malaysia such as RHB, Maybank, CIMB, Public Bank, Hong Leong and etc. You may see the full list of supported banks from the drop down menu at FPX Payment Page.
There is no limit to the number of transactions you can carry out each day. However, the maximum allowable amount per transaction is RM30, 000.00. Do check your daily internet transaction limit with your bank before proceeding with the transfer.
You may call our Call Centre at 6 03-2330 8900 for assistance.
